Privacy Policy

Last updated: May 2026

At Vitea, we take your privacy seriously. Whether you're visiting our website, partnering with our team, or interacting with our platform, we’re committed to protecting your personal information and using it responsibly.

Information We Collect

We may collect certain information when you interact with us, including:

  • Contact information including name, email, company, job title and phone number
  • Usage data including website visits, page views, clicks, session duration, and referring URLs
  • Device and browser information including IP address, browser type, operating system, and general location (state / country / region)
  • Business-related information you choose to share during demos, workshops, onboarding calls, or written communications
  • Communications including emails, form submissions, or requests shared with the team
  • Communications including emails, form submissions, or requests shared with the team

We may collect certain information when you interact with us, including:

How We Use Your Information

​​​We use the information we collect to:

  • Communicate with you (about product updates, insights, or services)
  • Respond to inquiries and provide customer support
  • Improve our platform, website, and overall user experience
  • Deliver relevant content, reports, and event information
  • Analyze usage trends to inform product development
  • Maintain security, prevent fraud, and ensure compliance with applicable laws and regulations
  • Meet our contractual and legal obligations

We do not sell your personal information to third parties.

Cookies and Analytics

We use cookies and analytics tools, including Google Analytics, to understand how visitors interact with our website. This helps us improve site performance and content relevance.

Types of cookies we may use:

  • Essential cookies that are necessary for the website to function
  • Analytics cookies to help us understand traffic and usage patterns
  • Preference cookies help us remember your settings and choices

You can adjust or disable cookie settings in your browser at any time. Note that disabling certain cookies may affect website functionality.

Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers - including CRM, email and analytics platforms - solely to operate our business and deliver services to you. These providers are contractually required to handle your data securely and only for the purposes we specify.

We may also disclose information when required by law, legal process, or to protect the rights and safety of Vitea or others.

Data Security

We use industry-standard security measures - including encryption in transit and at rest, access controls, and regular security reviews - to protect your data. We take reasonable and appropriate steps to safeguard your information in accordance with applicable laws and regulations.

Client and Platform Data

For data provided from a customer as part of the business relationship, Vitea uses that data only as necessary to deliver contracted services. Data handling for platform clients is goverend by the applicable service agreement.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll revise the "last updated" date at the top. We encourage you to review this page periodically.

Have questions?

If you see anything on this website that conflicts with our policy or have questions about your data, please reach out to hello@vitea.ai

We'll get back to you as soon as possible.